At Arte Kshirodha, we are committed to ensuring that you are completely satisfied with your purchase. If, for any reason, you are not happy with your order, we are here to help with our straightforward refund and return policy.

Returns

• You have 7 days from the date of delivery to return any item that is unused, undamaged, and in its original packaging.
• To initiate a return, please contact our customer service team at [your email/contact info] with your order number and the reason for the return.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.
• Please note that return shipping costs are the responsibility of the customer, unless the item was received damaged or defective.

Refunds

• If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Please allow for the standard processing time for refunds to appear on your statement. If you haven’t received your refund within this timeframe, please contact your bank or credit card company for further assistance.
• Refunds will not be issued for items that are returned damaged or incomplete.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us at [your email/contact info] to arrange an exchange.

Non-Returnable Items

• Certain items may not be eligible for return or refund, including:
  • Customized or personalized products
  • Items marked as final sale
  • Gift cards

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photographs of the damage. We will work with you to arrange a return, exchange, or refund for the affected product.

Contact Us If you have any questions or need further assistance with your return or refund, please don’t hesitate to contact us at [+91 9266067770 (10 AM to 6.30 PM. Monday to Saturday.) or email us at contact@kshirodha.com]. Your satisfaction is our top priority, and we are here to help!